Dynamics 365 unifies the best of Microsoft’s customer relationship management (CRM) and enterprise resource planning (ERP) solutions into one fully integrated cloud service.
It offers deep integration with Microsoft 365 and allows you to tailor your implementation with sophisticated productivity apps to support crucial business processes, including sales, customer service, finance, field service, operations, marketing and project service automation.
RSM is both a Microsoft Cloud Solution Provider and a Microsoft Gold Certified Partner—meaning we can help you manage the entire life cycle of your application. Whether you seek general support or guidance on bespoke development, system customization, ISV integration, training, on-site consultancy, or change management, RSM has the team and the experience to help.
Knowing where to start with Microsoft Dynamics 365 can be difficult. This buyer’s guide is designed to be a first step in understanding how to reap optimal value from Dynamics 365.
Dynamics 365 is designed to meet the needs of small, medium and large businesses and offers subscriptions per app or per user and introduce industry-first plans that embrace the cross-functional way organizations and employees need to work today.
Streamline your processes, make smarter decisions and accelerate growth with Dynamics 365 Business Central—a comprehensive business management solution designed for small to medium-sized businesses.
Automate and modernize your global financial operations with Dynamics 365 Finance. Monitor performance in real time, predict future outcomes and make data-driven decisions to drive business growth.
Create a connected supply chain and streamline operations for greater profitability with Dynamics 365 Supply Chain Management. Modern digital technologies allow you to better manage inventory, vendors, planning, production, warehousing and transportation.
Elevate your brand with Dynamics 365 Commerce. Deliver personalized, seamless shopping experiences across physical and digital channels.
Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place—with all the tools to succeed the first time.
Today’s buyers are changing the rules of the game. They want experiences, and that includes frictionless transactions. But that isn’t enough. Go beyond transactions and interactions to give your buyers unique experiences that build trust. Transform the sales experience with Dynamics 365 Sales.
Build brand affinity and customer loyalty with Dynamics 365 Customer Service. Empower your teams with the streamlined data and unified technology they need to deliver seamless, personalized experiences.
Create a workplace where people and business thrive with Dynamics 365 Human Resources, the HR solution that helps take better care of your teams.
Get everything you need to run your services business. Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery and maximize profitability.
Project Operations Coming Soon!
Build trusted customer relationships by delivering outstanding project experiences. Dynamics 365 Project Service Automation empowers you to deliver profitable projects on time and within budget while increasing employee productivity.
Personalize your communications by deeply understanding your customers. Dynamics 365 Customer Insights weaves enterprise system data into meaningful customer profiles with behavioral, transactional and demographic dimensions. These insights can be used for omnichannel digital marketing, advertising, reporting and trendspotting.
Build more rewarding business relationships when you create seamless experiences that increase lead generation, strengthen your marketing capabilities and expand your sales opportunities with Dynamics 365 Marketing.
Clear a path toward digital transformation with AI, regardless of your organization’s expertise. Enable the people closest to business challenges to resolve them using intelligent apps.
Empower employees, optimize operations, and improve employee training and collaboration with mixed reality tools from Dynamics 365.