Organizing Microsoft Teams chat and channels into sections with RSM's Pat Petersen
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2025 Wave 1: D365 Customer Service and Contact Center with RSM's Dian Taylor
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D365 Continuous Updates with RSM's Peter Ramer
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Microsoft Dynamics 365 and RSM: Unlock the full potential of your business
Break down inefficient silos and drive productivity across your enterprise. Microsoft Dynamics 365 integrates seamlessly with the powerful Microsoft ecosystem—Azure, Power Platform and Microsoft 365—to form a cornerstone of your organization’s digital transformation.
As a holistic cloud platform, Dynamics 365 does everything from managing customer relationships to optimizing supply chains—enhancing your operations from end to end.
Drive business outcomes with Dynamics 365
By integrating seamlessly with Microsoft 365 and leveraging the scalability and security of Azure, Dynamics 365 provides a comprehensive business solution that’s flexible and future-proof.
Get the best of Dynamics 365 with:
- End-to-end business solutions: Dynamics 365 covers all your critical business functions—from finance to sales, marketing to customer service—helping you streamline processes and boost productivity.
- Real-time data insights: Empower data-driven decision making with built-in AI capabilities—Dynamics 365 helps you turn your data into powerful business strategies.
- Flexibility and scalability: Built on the Microsoft Azure cloud platform, Dynamics 365 scales to fit your business, delivering unparalleled performance, security and scalability whether you're a growing small and medium-sized business or a global enterprise.
- Unified experience: Collaborate more effectively, access shared data, and communicate seamlessly by integrating with Microsoft 365—all within familiar tools like Teams and Outlook.
Microsoft Business Application solutions
Select an application below to learn more
Business Central
Commerce
Contact Center
Copilot
Customer Insights
Customer Service
Field Service
Finance
Fraud Protection
Guides
Mixed Reality
Project Operations
Sales
Supply Chain
Choose the RSM advantage
RSM brings distinct advantages as a Microsoft Solutions Partner for the Microsoft Cloud with 11 advanced specializations across solution areas.
We’re also an Azure Expert Managed Service Provider with deep, extensive knowledge in Microsoft Dynamics 365, Azure, Power Platform and Microsoft 365, allowing us to deliver integrated, end-to-end solutions that drive tangible outcomes for your business.
Collaborate with RSM to get:
- Industry knowledge: Our solutions are tailored to the specific needs of your business based on our many years of experience and deep industry knowledge
- Comprehensive solutions: RSM delivers solutions that encompass everything from ERP and CRM to analytics and automation—driving efficiency and innovation.
- Microsoft-certified excellence: Gain superior service and support in every project phase. As a member of Microsoft’s Cloud Partner Program, RSM holds specializations across the Microsoft ecosystem.
- Proven success: Achieve your digital transformation goals with confidence. With countless successful Dynamics 365 implementations across diverse industries, we’re the strategic advisor you can trust to help you get there.
See what Dynamics 365 can do for you—start today
Whether you're looking to implement Dynamics 365 for the first time or need support optimizing your existing setup, our experienced professionals will guide you throughout the journey. Take the first step in your digital transformation—schedule a demonstration to discover how RSM can help unlock new efficiencies and drive growth within your organization.
John Paul Mitchell Systems embarks on an enterprise digital transformation
John Paul Mitchell Systems turned to their longtime service and solutions provider, RSM, for help. Previously, RSM had engaged with the company for over 15 years, providing tax advisory along with other business services. This latest need involved an enterprise strategy refresh, operating model design and improvements, and the implementation of Microsoft Dynamics 365 enterprise resource planning software to replace outdated systems.
"Where I see the biggest opportunity for John Paul Mitchell Systems is internationally, particularly in the European market. So having the abilities that we have now I think will help us be able to grow those markets more and be able to get data from those markets and ‘action’ it much quicker than we were before."
- Jason Yates, president, John Paul Mitchell Systems
Visionary robotics company achieves efficiency and compliance
With Business Central, Apptronik now has a highly scalable ERP platform that’s as innovative as the robots they create. Streamlined resource management processes give users the functionality they need to optimize project allocation and cost tracking for commercial and government projects.
"RSM's experience and dedication made them the clear choice for our D365 Business Central ERP implementation at Apptronik. Their attention to detail, coupled with their understanding of our existing government contracting requirements and expectations for commercial growth, ensured a smooth transition, driving efficiency and success.”
- Brian Read, controller, Apptronik
Tradition and technology: Tillamook’s key ingredients
To achieve benefits faster and mitigate risk, Tillamook partnered with RSM to accelerate its digital transformation, which included implementation of cloud-based Microsoft Dynamics 365 and RSM solutions designed specifically for dairies. It was this new system that enabled remote workers to securely access the co-op’s ERP system from home and use automated processes to manage the unexpected spike in demand during pandemic sheltering.
"With the Microsoft and RSM solutions, we’ve been able to address these problems by making accurate, real-time information about operations available to everyone who needs it. This not only makes us more productive and cost-effective, but we continue to augment and improve the flexible Microsoft Dynamics 365 system, adding more agility to engage with existing customers and gain new ones."
- Travis Pierce, Director of Information Technology, Tillamook
Quanta Dialysis Technologies
Since Quanta determined that their existing fragment systems were not sufficient to meet their market demands in the UK and US, they spent many months researching various ERP providers. Being in the world of medical devices, first-rate technology was a necessity for long term growth. Microsoft's cutting-edge technology and One Microsoft roadmap appealed to Quanta executives and was a key factor in selecting Dynamics 365 Finance and SCM.
Quanta Dialysis Technologies went live with a real-time end-to-end system which enables them to meet the demands of their growing market, maintain FDA compliance, and satisfy financial stakeholder interests.
Mizkan America modernizes with RSM and D365
Ninth generation-owned Japanese company Mizkan has been in business for 220 years, and its American arm manufactures and distributes several flavorful brands in the United States. Never content to rest in status quo mode, Mizkan America came to RSM US LLP for a full enterprise resource planning system transformation.
"RSM’s project methodology, highly skilled resources and customer partnership is the strongest I have seen in my 20-plus years as an IT leader."
- Patty Ward, CIO and VP, Mizkan
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RSM’s Microsoft certified professionals have met the highest technological standards in Microsoft’s Cloud Partner Program. RSM has demonstrated technical capabilities, experience and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in:
Bring your business together faster
Knowing where to start with Microsoft Dynamics 365 can be difficult. This buyer’s guide is the key to understanding how to reap optimal value from Dynamics 365.
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