Empower your teams with Microsoft AI Copilot

Boost productivity and enable better decision making

Copilot

Generative artificial intelligence (AI) has moved from new technology to table stakes in record time. Not only do most tools and solutions now employ AI features, but so do your competitors. Your organization needs to effectively leverage generative AI to keep up. Microsoft Copilot is an ideal place to start.

Your organization already depends on Microsoft for a broad range of industry- and role-specific functions. Microsoft AI Copilot integrates AI features into Microsoft products, including Windows, GitHub, M365 and Dynamics. Across six workloads, Copilot is the common thread that can empower your team to do more.

But as with any technology, the effectiveness of the implementation and level of adoption determine the value your organization can derive from Copilot. 

Before you embark on this journey, you’ll want to answer the following questions:

  • How will your teams use Copilot?
  • What kind of training and guidance will you require?
  • How will you encourage adoption?
  • How will you evaluate success?
  • And how will you ensure security is not compromised along the way?
     

RSM’s experienced advisors and Microsoft professionals can map out your Microsoft AI framework and offer guidance for leveraging Copilot most effectively across the enterprise. As a multiple-time Microsoft Partner of the Year award winner, we are adept at leading successful product implementations and optimizations at companies of any size. Leveraging years of industry experience and extensive technical knowledge gained over thousands of Microsoft engagements, RSM can put the right people and processes in place to support your success with Copilot.

What is Copilot?

Copilot is a generative AI assistant embedded in Microsoft tools to streamline your workflow and create efficiencies, delivering increased productivity, improved decision making, better collaboration, time savings and more. At the same time, the Microsoft AI framework helps strengthen security and reduce risk. The result is a robust tool your teams can safely use to augment data and AI, digital and app innovation, business applications, infrastructure, modern work, and security.

There are many Copilot solutions currently available in the marketplace including M365 Copilot and those for Edge, Fabric and Power Platform, and more rolling out in the near term. Our advisors can help you decide which are the best for your organization and how you can enable and customize that technology while maintaining security and compliance.

If existing Copilot solutions don’t meet your needs, we can configure a Copilot that will. Using Azure, our developers can create a plug-in for Copilot that delivers the functionality you need while still employing Microsoft’s significant security safeguards. The options are limitless.

Delivering value across the enterprise

Copilot can boost productivity across the enterprise, making progress on key performance indicators (KPIs) and making your teams more effective while streamlining workflows. KPIs addressed in the following areas include:

Corporate communications
Customer service
Finance

Human resources
IT
Legal

Marketing
Operations
Sales

Top Copilot solutions

Microsoft 365 Copilot

Copilot for sales
 

Copilot for service
 

Copilot for finance
 

Copilot for security
 

Microsoft Copilot use cases

Supporting agents and customers with Copilot for Service

Learn how empowering level-one service agents with Copilot can allow them to quickly handle more complex queries and better support customers—all without changing applications or sorting through hundreds of knowledge articles. 

M365 Copilot: An up-close examination

If you’re exploring the value Copilot can deliver your organization, this comprehensive webcast series can arm you with the information and insights you’ll need prior to a Copilot implementation. In each of these 60-minute videos, RSM advisors and Microsoft specialists discuss key benefits and risks to consider.  

Contact our Microsoft professionals

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