Government and public sector

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What is government and public sector consulting?

RSM is wellequipped to provide specialized advice and services to government and public-sector entities at the federal, provincial and municipal level. Our team understands the financial and operational challenges facing government organizations. We can advise you on a range of strategic solutions to optimize your available resources and monitor your services to bolster both performance and reputation. Leverage our comprehensive experience to build trust with your communities and deliver on your mission.

Government and public sector organizations benefit from our specialized experience working with:

: Federal agencies are under considerable pressure to deliver quality services, implement efficient processes and establish new standards. RSM provides compliance, risk and performance review services to help you incorporate internal controls for greater efficiency.

: Due to the current economic and political environment, provincial agencies must deliver more transparency, efficiency and accountability. RSM can provide guidance to help your mission of preserving and protecting the public interest.

: Whether managing demands for services with reduced budgets or improving operations, your municipality’s success depends on its ability to demonstrate value to citizens and stakeholders. RSM is well-prepared to navigate the unique constraints you face today.

: Educational institutions face a range of operational and financial challenges. RSM can help address your priority issues and support you with specialized assurance, tax and consulting services as new challenges emerge.

: Health-care systems across Canada face complex operational, regulatory and financial pressures. RSM can help you navigate these challenges with confidence by providing specialized assurance, tax and consulting services.

: Effective governance ensures members of Indigenous leadership organizations maintain confidence within their communities while staying transparent and accountable. RSM can support your governing organization to best serve and support your members.

: Agencies, boards and commissions operate in a dynamic environment shaped by public accountability, regulatory complexity and evolving stakeholder expectations. RSM can help you address current and emerging issues through specialized assurance, tax and consulting services that support your mandate and enhance your effectiveness.

: Crown corporations operate at the intersection of public service and commercial enterprise—and face unique governance, performance and accountability demands. RSM is wellequipped to help you address strategic and operational priorities through specialized assurance, tax and consulting services that support your mandate and drive public value.

Our key areas of focus within government consulting

Digital transformation: Help governments leverage digital technologies to modernize operations, improve citizen engagement and enhance service delivery
Customer experience: Work with governments to improve the experience of people who interact with government services to make them more user-friendly and accessible
Smart infrastructure: Partner with governments to develop and implement smart infrastructure solutions to improve the functionality of communities
Citizen security: Assist governments in protecting citizens' safety and privacy through digital identity, access management and cybersecurity services
Future workforce: Collaborate with government entities to develop the skills and capabilities needed in the public sector to meet future challenges
Performance improvement: Help organizations in the public sector address challenges related to efficiency, service delivery and strategic planning

The Real Economy Canada: Fall 2025

The Real Economy Canada is a quarterly publication to help the Canadian middle market anticipate and address the unique issues and challenges facing their businesses and the industries in which they operate.

Governance and risk: Organizations must strategically implement data integrity and classification practices that ensure public data is governed, managed and protected effectively.

Cybersecurity: Government services organizations are prime targets for cyberthreats due to their vast amounts of sensitive data and critical infrastructure. This drives the need for stronger defences, regulatory compliance and public trust in digital services.

Modernization: Governments are embracing cloud scalability, AI-driven efficiency and advanced analytics to enhance public services while upholding robust security and data-driven decision-making.

Regulatory and policy changes: Governments must navigate shifting political priorities and regulatory landscapes while adhering to federal, provincial and municipal regulations.

A dynamic workforce: Government organizations are prioritizing talent attraction, retention and reskilling while leveraging technology to boost employee engagement and productivity in a rapidly evolving skills landscape.

Grant administration: Effective grant management ensures transparent, compliant and efficient allocation of public funds to drive policy outcomes and community impact.

Featured client success stories

The City of Kelowna

The City of Kelowna worked with RSM to develop and execute a strategic AI and automation roadmap that transformed service delivery, reduced permitting timelines from months to days, and uncovered over $1.4 million in potential annual savings.

Read the case study

With support from RSM, the City of Kelowna has become a pacesetter for public sector digital strategy, leveraging data, AI and process automation to increase efficiency and better serve the public.

City of Cornwall

The City of Cornwall worked with RSM to deploy agentic AI solutions that streamlined service delivery, improved translation capabilities, and created a centralized citizen portal—transforming how the city engages with its community.

Read the case study

Over the last several years, we have collaborated with the City of Cornwall to support their evolving technological needs. This initiative is the perfect example of how AI can support modernization efforts in public sector operations.

Rhett Nussey, Management Consulting Government Services Leader, RSM

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RSM Canada LLP is a limited liability partnership that provides public accounting services and is the Canadian member firm of RSM International, a global network of independent assurance, tax and consulting firms. RSM Canada Consulting LP is a limited partnership that provides consulting services and is an affiliate of RSM US LLP, a member firm of RSM International. The member firms of RSM International collaborate to provide services to global clients but are separate and distinct legal entities that cannot obligate each other. Each member firm is responsible only for its own acts and omissions, and not those of any other party. Visit rsmcanada.com/about for more information regarding RSM Canada and RSM International.

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