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Microsoft Dynamics 365—custom applications and integration

Give your business an edge with tailored software solutions

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Do more with Microsoft Dynamics 365—Apps and integration

Our deep experience across industries enables us to create tailored solutions that fit your business. Working with the Dynamics 365 platform and addressing your unique processes, RSM can create supported, upgradable solutions that add to—rather than duplicate—Dynamics 365 functionality. 

Our innovative, yet pragmatic approach to software development encompasses every stage of planning, documentation, testing and coding—we deliver custom applications that are easy to use and maintain. 

Give your business an edge with custom apps and integration for:

copilot

Copilot for Dynamics 365

Create a low-code or no-code approach to unlocking AI capabilities for your business.

bc

Dynamics 365 Business Central

Increase financial visibility, optimize supply chain, improve service and deliver projects on time and under budget.

commerce

Dynamics 365 Commerce

Optimize, automate and forecast for greater transparency into inventory, sales and distribution.

 

customer insights

Dynamics 365 Customer Insights

Weave enterprise systems data into meaningful customer profiles with behavioral, transactional and demographic dimensions—driving omnichannel digital marketing, advertising, reporting and trendspotting.

customer service

Dynamics 365 Customer Service

Empower your teams with streamlined data and unified technology to deliver seamless, personalized customer experiences.

field service

Dynamics 365 Field Service

Become more proactive using AI-driven workflows—predict equipment maintenance, respond to Internet of Things (IoT) sensor alerts, and optimize technician scheduling with intelligent dispatching. 

 

finance

Dynamics 365 Finance

Use machine learning and AI to automate tasks, reduce risk and improve decision making across your enterprise.

hr

Dynamics 365 Human Resources

Benefit from an integrated platform that provides a 360-degree view of employees—connecting people with day-to-day operations and making your HR a business driver.

mixed reality

Dynamics 365 Mixed Reality

Empower employees, optimize operations and improve training and collaboration in field service, construction, logistics, inspections, sales and other areas.

operations

Dynamics 365 Project Operations

Empower your teams to win more contracts, optimize resource utilization, accelerate project delivery and maximize profitability.

sales

Dynamics 365 Sales

Create frictionless transactions that give your buyers individualized experiences and build trust.

supply chain

Dynamics 365 Supply Chain Management

Benefit from modern digital technologies, including IoT, machine learning and mixed reality, to streamline operations for greater profitability.

 

RSM software services include:

  • System integration: We’ll help streamline business processes by reducing redundancy and automating application and approval processes.
  • Modifications or customization: We can tailor your system to improve user acceptance, extend functionality and increase your return on investment.
  • Mobile application development: Make interacting with your business more efficient and enjoyable with mobile apps designed to increase engagement.
  • Web and portal development: Create a web portal to exchange information, automate application processes or facilitate self-help.

Choose your solution and support level

Our team will work with your staff to implement a custom fit for your Dynamics 365 platform. This hands-on collaboration provides the extended functionality your business needs, along with creating your own upskilled team ready to support your implementation once the project is completed.

For a full-service solution, RSM has a managed application services (MAS) team that provides ongoing support before and after your implementation goes live. Our proficient Microsoft advisors are available whenever and wherever you need them, using a scalable model that allows you to pay only for the resources you need. 

RSM application development and integration consultants are at your side with:

  • 24/7/365 support: With more than 1,000 Microsoft advisors in North America, we have the personnel and resources to meet your integration needs at any time.
  • Analytics and reporting: Gain deep insights into your integration’s performance, including where potential improvements can be made.
  • Security: We evaluate your systems and integrations for security gaps and provide a proactive plan should issues arise.
  • Monitoring: RSM provides comprehensive oversight of your integrated environment to verify it performs as expected.
  • Strategy: Our advisors provide an ongoing roadmap with recommendations on optimizing your technology integration—now and in the future.
  • Upskilling your team: We’ll help upskill your team through a technical consortium where they can learn from platform specialists. 

Accelerated Microsoft technology solutions

RSM’s broad array of Dynamics 365 accelerators extend Microsoft solution features and allow for a more rapid time-to-value implementation, all while bringing speed and efficiency to your business. Our cross-industry accelerators further optimize, automate and forecast for greater transparency into inventory, sales and distribution.

RSM also offers industry-specific accelerators that address the strict requirements imposed by regulatory bodies, while converting omnichannel data into actionable insights to provide visibility into behaviors and transactions at every touch point. 

Gain the RSM advantage

As a Microsoft Solutions Partner for the Microsoft Cloud and an Azure Expert Managed Service Provider, our certified professionals have met the highest technological standards set by Microsoft.

RSM has the technical capabilities, experience, and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in Infrastructure (Azure), Data and AI (Azure), Digital and App Innovation (Azure), Business Applications, Modern Work, and Security.

Microsoft gold partner logo

RSM’s Microsoft certified professionals have met the highest technological standards in Microsoft’s Cloud Partner Program. RSM has demonstrated technical capabilities, experience and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in:

Additional Microsoft services and solutions

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Connect with our Microsoft professionals today.

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