Microsoft Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Microsoft Copilot Studio, your team can easily design, test and publish agents—including those that automate workflows and replace repetitive tasks—to suit your needs for internal or external scenarios.
Publishing an agent to Microsoft 365 Copilot means your organization can automate processes within essential applications like Microsoft Teams, SharePoint and Business Chat.
Our services
At RSM, we leverage cutting-edge Microsoft technology to drive your business forward. Our deep industry experience as a Microsoft Solutions Partner for the Microsoft Cloud allows us to tailor Microsoft Copilot Studio to meet your unique needs.
Seamless orchestration
- Integrate systems: RSM helps you seamlessly add Microsoft Copilot Studio to your current processes
- Boost Microsoft apps: Enhance Microsoft 365 Copilot, Copilot for Finance, Copilot for Sales, Copilot for Business, Copilot for Services and Copilot for Security for better results
- Connect apps: We’ll help your team link backend tools like Salesforce and ServiceNow for a unified user experience.
Custom solutions
- Tailored solutions: RSM goes beyond one-size-fits-all thinking to create customized Microsoft solutions to fit your unique business needs
- AI-powered bots: Design your own bots to quickly respond to customer and employee needs
- Efficient development: Create, test and publish bots easily using a low-code interface
- Multichannel engagement: Drive sales by engaging customers in multiple channels and languages
Training and support
- Comprehensive training: We help to empower your team with in-depth training programs
- Ongoing support: RSM is always in your corner, providing smooth operation and maximum return on investment with continuous support
Why choose RSM?
Client-centric solutions: Our approach is tailored to your specific needs, delivering solutions with tangible benefits. From increased efficiency to enhanced decision making, RSM is committed to helping you achieve your business goals.
Proven success: We measure our success by the success of our clients. RSM’s innovative solutions have helped businesses streamline processes, enhance customer satisfaction and meet their strategic goals.
Skill in advanced features: Our team has extensive experience with advanced features of Microsoft Copilot Studio, including generative actions, generative answers and natural language understanding. We’ve leveraged these capabilities to create significant value for our clients—automating complex workflows, providing accurate and context-aware responses, and enhancing overall user engagement.
AI and automation elevate productivity and service delivery for the city of Kelowna
As administrators of the fastest-growing metropolitan area in Canada, Kelowna leadership knew they needed to harness the power of automation and generative AI to improve efficiency, decision making and service quality. Find out how RSM developed a comprehensive automation approach built on Microsoft Azure OpenAI Service and Power Platform to help the city secure $1.1 million in additional funding—and generate $1.4 million in potential annual savings.
“Without a strategic plan and a governance framework that operationalizes that plan, you can never be sure you are making the right investment decisions and maximizing the value of every dollar spent. At the same time, you must move forward in an agile manner and encourage experimentation around low-risk use cases and projects.”
- Sawan Dhaliwal, AI strategy director, RSM Canada
SWIPE TO VIEW
RSM’s Microsoft certified professionals have met the highest technological standards in Microsoft’s Cloud Partner Program. RSM has demonstrated technical capabilities, experience and ability to deliver successful customer outcomes aligned to the Microsoft Cloud in:
Copilot Studio Accelerator:
1-week proof of concept
Understand the features and capabilities of Microsoft Copilot Studio with this 1-week Copilot Studio Proof of Concept (POC) to see how increased value could be created at your organization.
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Connect with our Microsoft professionals today.
