Artificial intelligence copilot solutions

Creating a more connected, efficient (and happy) workforce

How can AI copilots remove the drudgery of work and unleash employee creativity?

Copilots are a key element of any AI strategy. They serve as an AI companion across a variety of modalities, including your business applications and mobile devices.

Similar to other conversational AI interfaces like chatbots, copilots guide your users to complete key processes and streamline workflows throughout your organization. Copilots can provide a host of key benefits, such as content creation, task automation, personalized assistance, learning and development, and enhanced decision making.

For organizations already on Microsoft 365, Copilot for Microsoft 365 is an AI companion across Microsoft 365 apps (Outlook, Word, Excel, Teams). It brings your enterprise data (email, files, chats) together—securely—with powerful generative AI large language models to provide automation and enhanced experiences for end users.

Potential use cases for AI copilots are emerging rapidly across customer service, data security, operations, sales, software development and knowledge work. RSM’s extensive consulting experience and industry insight can guide you through the best way to optimize this emerging technology within your organization. Our team can enhance your overall productivity, creativity and security with AI copilot solutions, including: 

  • Salesforce Einstein to build stronger customer experiences and relationships
  • Microsoft accelerators for Copilot for Microsoft 365, Copilot for Sales, Security Copilot, and Copilot for Service for quick wins
  • Low-code solutions built on Copilot Studio
  • Scalable, pro-code solutions like our RSM Grant Writing and Compliance Automation System
  • ServiceNow’s Now Platform to predict incidents, discover patterns and elevate self-service capabilities
  • Copilot capabilities built into our RSM Defense platform to enhance and target incident response efforts
     

Types of AI copilots

AI copilots generally fit into three categories:

Solution accelerators

  • Provide basic capabilities out of the box
  • Typically extensible
  • Channel limited

Embedded

  • Integrated into existing apps
  • Typically not extensible
  • Help people use a product

Custom

  • Can perform the tasks you want where you want them done
  • Multichannel capabilities
  • Access to multiple enterprise data sources

RSM’s experienced AI solutions team enables your organization to take advantage of the valuable guidance, support and efficiency copilots can deliver, no matter which framework best aligns with your business goals. Regardless of your business needs, we have the insight and experience to integrate AI copilots to enhance your overall automation strategy and inspire more efficiency, connectivity and growth. Contact our team to learn more. 

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