News release

RSM acquires leading ServiceNow consulting practice

Acquisition expands delivery of high-demand digital transformation solutions to the firm’s middle market clients

May 05, 2021
May 05, 2021
0 min. read

FleishmanHillard HighRoad for RSM Canada,, 416.508.8430
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RSM Canada (RSM) – the nation’s leading provider of audit, tax and consulting services focused on the middle market – and Rego Consulting – a leading ServiceNow Elite-level services and consulting provider – announced today that the ServiceNow practice of Rego Consulting will join RSM. The firms have signed a definitive agreement for RSM to acquire the ServiceNow practice from Salt Lake City-based Rego Consulting, with the transaction expected to close on June 1, 2021, subject to certain terms and conditions.

Jerry Dolak, executive vice president and ServiceNow business lead at Rego, and Rego’s team of ServiceNow professionals will join RSM, strengthening the RSM ServiceNow practice across the U.S. and Canada. The announcement comes on the heels of an agreement between RSM and ServiceNow to enable RSM to bring the platform’s enhanced digital workflow software solutions to its clients.

Launched in 2016, Rego’s ServiceNow practice includes leading professionals throughout the U.S. who together have served hundreds of clients, including 60% of Fortune 100 companies, and who have performed more IT business management (ITBM) implementations than any other ServiceNow partner.

Rego’s ServiceNow team, its track record and reputation for delivering high-quality service complement RSM’s existing ServiceNow practice. In addition to being a recognized ServiceNow leader in IT business management solutions, Rego’s team has deep experience in customer service management, IT operations management, software asset management, IT service management and configuration management database solutions. The team has also earned Elite-level partner status in the ServiceNow ecosystem.

“We are thrilled to welcome Rego’s exceptional ServiceNow team to RSM at a time when digital business and workflow automation are more important than ever to our middle market clients,” said Brian Becker, consulting leader for RSM US LLP. “We have high client demand for ServiceNow solutions that can help our clients get ahead in an increasingly complex and competitive business environment, and our new colleagues will help us deliver the comprehensive solutions they need.”

“RSM, ServiceNow and our team of professional consultants will be a powerful combination for clients and for our people,” said Dolak. “We look forward to bringing ServiceNow’s innovative, productivity-enhancing solutions to RSM’s clients. We are equally excited to offer our current ServiceNow clients access to RSM’s full suite of consulting, audit and tax services and to RSM’s global resources that may benefit our clients who operate internationally.”

Dolak will join RSM as a principal, aligned with RSM’s Detroit office and will transition to RSM along with the rest of the ServiceNow team from Rego upon closing.

RSM was represented in this transaction by martinwolf’s LMM Group, a leading M&A advisory firm serving the middle market IT industry.

About Rego Consulting
Rego Consulting is a leading ServiceNow Elite-level services and consulting provider for IT Business Management (ITBM), and offers end-to-end services for IT Service management (ITSM), IT Operations Management (ITOM), Configuration Management Database (CMDB), Software Asset Management (SAM), and Customer Service Management (CSM). As an Elite ServiceNow partner, Rego has performed more ITBM implementations than any other ServiceNow partner. To learn more about Rego, visit

About RSM Canada

RSM is the leading provider of professional services to the middle market. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today’s ever-changing business landscape. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

RSM Canada LLP provides public accounting services and is the Canadian member firm of RSM International, a global network of independent assurance, tax and consulting firms with 64,000 people in 120 countries. RSM Canada Consulting LP provides consulting services and is an affiliate of RSM US LLP, a member firm of RSM International. For more information visit, like us on Facebook, follow us on X and/or connect with us on LinkedIn.