Microsoft case study

Rent the Runway gains velocity and operations transparency

A popular clothing rental company has an unconventional business model and needed strategic retail technology advice and support.

Dynamics 365 was implemented using RSM’s Rapid Verification Model (RVM). The partnership has continued to optimize supply chain and technology investments.


The new CTO wanted to bring together diverse functions under one umbrella ERP system and ensure high standards over data security were maintained.

We rely on RSM's expertise to help evaluate the third-party marketplace of ERP tools, help run selection processes and then help us design and implement solutions that save us the work of rebuilding the wheels that we don't have to. They’re really not afraid to engage and get their hands dirty —not just advise us from the sidelines.
Joshua Builder, Chief Technology Officer, Rent the Runway


Rent the Runway is able to move at velocity, knowing it has a streamlined supply chain and has full visibility into daily operations.

 “In my business, where everybody’s clamoring for my attention, trust and track record are the most important things. The fact that I’ve established that with RSM over a long history on a variety of projects, there’s no question that when I need a first-choice advisor, RSM is where I turn.” - Joshua Builder, Chief Technology Officer, Rent the Runway