How nonprofits can achieve fiscal sustainability

November 07, 2024

Key takeaways

•	Nonprofits should diversify their revenue sources to remain resilient during economic fluctuations

Nonprofits should diversify their revenue sources to remain resilient during economic fluctuations.

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Transparent, data-driven reporting helps nonprofits attract donors.

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Leveraging AI technology helps nonprofits understand donor behaviors and tailor communications.

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Nonprofit

Donor behaviour has shifted recently, and nonprofits have noticed. Both large and small donations to nonprofits are less predictable than in previous years. Organizations are witnessing a decline in smaller contributions and a more discerning approach from large donors. Nonprofits cannot rely on one-time donations from fundraising drives, and younger generations of historically philanthropic families may no longer be giving as automatically as their predecessors.

What can nonprofits do to consistently generate the funding necessary to fulfill their missions, despite these changes in donor preferences?

Creating a solid base

At its core, fiscal sustainability is about making sure that funding continues to roll in, which often requires locating new revenue sources while adapting to the fluctuating nature of donations. Nonprofits need to focus on their mission while remaining flexible enough to manage through economic downturns or periods of decreased funding.

The key is to create a diversified funding base that can support the organization regardless of economic challenges. To accomplish this, nonprofits must demonstrate their impact and provide transparency regarding how donor funds are being used. They also must diversify revenue streams and call upon their most valuable resources: their stakeholders.

The power of technology

The culture has changed. Donors are less likely to respond to vague appeals. They want concrete data and evidence of an organization’s success. Because donors increasingly want to see the results of their contributions, nonprofits are being held accountable to show outcomes and use data-driven reports to demonstrate their effectiveness.

Timely, transparent and data-backed reporting shows donors the tangible difference their money is making. Technology, particularly artificial intelligence (AI), can increase an organization’s transparency and enhance its fiscal sustainability.

AI also supports better data management. By using high-tech tools to consolidate and analyze data, nonprofits can gain deeper insights into donor behavior and trends, helping them to optimize their fundraising strategies and report on their impact more effectively. Furthermore, AI can improve donor engagement by tailoring communications to the interests and preferences of individual donors, making outreach more personal and effective.

Engaging stakeholders

Visibility and consistent communication with donors and volunteers are essential. A nonprofit needs to keep its name in front of its supporters by being responsive and actively participating in relevant conversations, especially during significant events or crises. This real-time engagement keeps the organization in the stakeholder’s thoughts, which can lead to increased donations.

However, nonprofits must also keep in mind that generic messaging often fails to resonate. With so much content fighting for people’s attention, boilerplate communication is frequently overlooked. Organizations that customize their messaging and make personal connections with their stakeholders are more likely to achieve success.

Furthermore, nonprofits must focus on engaging their entire community, from volunteers to the individuals they serve. Many nonprofits overlook the potential of turning volunteers or service recipients into donors. This oversight causes organizations to miss out on additional sources of funding.

Diversifying revenue streams

Relying on a single revenue stream poses significant risks to nonprofits. Organizations must look beyond individual donations and consider corporate sponsorships, government grants, endowment funds and earned income strategies. For example, museums often have retail components that generate income through the sales of merchandise or tickets to special events.

In addition, many nonprofits have been successful by venturing into the for-profit world. These organizations invest in businesses that are related to their mission and provide a steady revenue stream to support their programs. For example, a nonprofit focused on transportation services could invest in a bus company, which would generate income.

Another option is to collaborate with similar organizations. Nonprofits could form partnerships or share services with organizations that have a comparable mission. By partnering with like-minded organizations, a nonprofit can achieve economies of scale.

Diversification ensures that even if one revenue stream declines, the nonprofit can continue to operate and fulfill its mission.

The takeaway

Achieving fiscal sustainability in the nonprofit industry requires a combination of foresight, flexibility and innovation. Nonprofits must diversify their revenue streams and leverage technology to operate more efficiently. They also must engage their donor base through transparency, accountability and personalized messaging. By adopting these strategies, nonprofits can navigate the financial uncertainties of the future while still making an impact today.

RSM contributors

  • Bob Kanzler
    Principal
  • Erik Norquist
    Director
  • Jamie Van Nostrand
    NFP Relationship Management Director

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