Unleash the Power of Virtual Agents
Dian Taylor, MVP
Have you ever wanted to be able to create your own chat bot? Guess what! You don't have to know code to do that! This session will provide an in-depth look at Microsoft's Power Virtual Agents, a low-code/no-code solution within the Power Platform family. I will explore the components of Power Virtual Agents and discuss some of the latest features and updates that have been released in the past year. Attendees will also learn how to call Power Automate actions from within Power Virtual Agents to perform actions on backend systems, with real-world examples being shown. Lastly, I'll touch briefly on the integration with Dynamics 365 Customer Service, which is where a customer conversation can get handed off from Power Virtual Agents to a live agent.
Unlocking the Power of Chatbots: An introduction to Power Virtual Agents!
Dian Taylor, MVP
Get ready for some fun in this introduction to Power Virtual Agents, the chatbots taking over the world (or at least the customer service world)! Will Power Virtual Agents bring about a Skynet-like takeover of the world? Well, probably not, but they will make your customer service easier and more efficient. And who knows, I might even perform the robot dance on stage to celebrate. Don't miss out on this entertaining session that will give you a solid understanding of Power Virtual Agents and why they're worth exploring further.
Introduction to AI in your Power Platform Environment
Kylie Kiser, MVP
Let’s talk about how to get started with infusing AI into your Power Platform environment. We will cover what AI Builder is and how to get started. Then we will do a demo where we build a Forms Processing model from scratch. We can put this model into a Power App and then process a hand-written form to get the data into your Dataverse environment. Start using artificial intelligence in just a few minutes!
Introduction to Dataverse Security
Kylie Kiser, MVP
Security is one of the most important components of administering your Dataverse environment. But where to begin? We will discuss the basics of permissions, roles, teams and more. Of course, this will be all topped off with best practices and tips for success!
Unleashing Business Value through Fusion Development and the Microsoft Power Platform
Seth Bacon, MVP; Simon Chan
Journey into a realm of revolutionary business evolution and innovation. We delve into the intricate art of value chain analysis as a catalyst for propelling your business to new heights. Discover the strategic fusion of continuous software improvement and the dynamic capabilities of the Microsoft Power Platform. Together, they pave the path to unparalleled value creation and capture, facilitated by the concept of Fusion Development. Join us to unravel the secrets of harnessing this synergy to drive your organization's transformation strategy.
