Firms must provide clear progression paths to ensure their employees know where they need to focus to advance their careers.
87% of employees and 71% of HR directors agree that providing career road maps is important to recruiting and retaining the best talent.
Source: Citrix Talent Accelerator
Today’s professional service workforce expects flexibility in when and where they work.
of knowledge workers are now working in hybrid arrangements
say they prefer hybrid work
want flexibility in where they work
want flexibility in when they work
Source: Future Forum Pulse Survey
People are the core of professional services firms. As the battle for talent shows no signs of stopping, firms should consider doubling down on learning and development investments.
of workers want to update their skills
say upskilling opportunities are an important reason to stay at their job
say job training and development increased their satisfaction
Leading firms are leveraging new technologies to provide training and skills-based learning to enhance the employee experience.
Successful firms aren’t simply enabled by technology but driven by it. It’s how you compete in tight labor markets. Minimizing the time it takes to do administrative tasks makes employees’ lives easier and creates a better work-life balance.
In professional services, the employee experience goes much deeper than workplace culture.It’s about improving the experience across a range of milestones. Leadership teams should know what their firm stands for and how they can espouse these values across the firm.